We shall be a flexible, decisive and opportunistic world-class organization, operating globally, listed on a major stock exchange with a well recognised brand image. We shall achieve excellent profitability as an innovative, customer focused, entrepreneurial Company with empowered CEO’s whose mission will be to provide significant sustainable growth. Operating in larger industries in the right economies, we shall be early into businesses of the future where we will be among the top in the industries and territories in which we operate. As a learning and challenging organization, rewarding excellence, we shall be the partner of choice for all our major stakeholders. We shall be a good corporate citizen, responsibly linked to the communities in which we operate. 

The Neal & Massy Group is a conglomerate operating in the majority of the English speaking countries of the Caribbean. We have been in business for over 85 years. We operate across a wide spectrum of industries, offer a range of quality products and services and represent several international brands.We have a long established reputation for integrity and fair play in our business dealings. 

We shall provide a sustainable long-term corporate presence, financial security and organizational discipline, market leadership that includes strong share position and growth potential and a capacity for strong representation in the marketplace.We shall provide clear requirement provisions and value-adding contributions, a cultural alignment through shared values of integrity, loyalty, quality and safety standards, a commitment through shared vision and open and timely communications through properly established channels.

With respect to the shareholders of the Neal & Massy Group, our mission is to receive a total return incorporating capital appreciation and dividend income, driven by consistent and continuous growth over and above market leaders.We shall satisfy both strategic investors and portfolio investors with fundamental and consistent growth, recognising that growth drives the Price/Earnings multiples, through participation and representation, by succession planning, by quality of management, through our corporate image and reputation, and by frequent and consistent communications.

We shall provide organizational leadership which includes a clear and properly communicated Vision for the Group, pride in working for an organization that is successful, growing and confident in its market position.We shall provide fair play, empathy, integrity and teamwork as well as a comfortable and functionally safe environment in which to operate, an organisation structure that is flat, flexible and responsive, with clear lines of responsibility that facilitate the empowerment of staff and effective communication.We shall have adequate performance related systems for recognition, career advancement opportunities and career guidance facilitated through training, skills development and coaching.We shall provide a career based on challenging work with a level of security, strong management supported through detailed planning, with an adequate compensation that is industry-competitive and results based.

We shall demonstrate quality in product, service and communication. We shall provide convenient locations, quality goods and services, competitive prices, ongoing “after-sales” and service care. We shall provide value added through sound and up-to-date product and technical knowledge, innovative advertising campaigns and promotional support.We shall provide customer care through relationship management, innovative partnering and involvement in key business processes to ensure desired results are achieved.We shall undertake relationship strengthening through reciprocity, constantly improving goods and services to take account of trends and changes in the industry.We shall provide thought leadership and consistent accessibility to key employees, thereby maintaining a mutually beneficial and profitable relationship with our customers.